Garment Care

Always refer to the content and care label of your brand new garment before washing. Some blends of yarn are more robust than others and it is important to follow the instructions to extend the life of your garment.

We attach care labels to all our garments and they will be placed either at the back neck label or on the inner left side seam of a garment; at the chain stitch end of your scarf; blanket or throw and on the inside seam of your beanie.

Our garments have an exceptional reputation for lasting decades and sometimes our customers find them in thrift stores around the country. If you have inherited or found one of our older gems and the care label has been cut off or worn off, please refer to the instructions below for care of your garment.

We love to hear stories of our garments being loved for generations so if you are not sure what the content of your pre-loved garment is, please feel free to send us a photo and we will match it to the era and yarn used at the time to help you out.

How should I wash my knitwear?

We use Merino Wool yarns that are safe to be machine washed.

If you are not confident about using your washing machine you might want to follow our Hand Wash Instructions near the bottom of this page.

You may also use an accredited dry cleaner to have your knitwear cleaned.

To machine wash your garment, follow the below instructions:

  1. Close all buttons and zips to avoid accidentally pulling a hole in your knitwear;
  2. Turn the garment inside out to help avoid any pilling during the wash;
  3. Select the correct machine setting as outlined below;
  4. Select the correct detergent as outlined below;
  5. Proceed to after wash instructions;
Selecting a wash cycle

On your machine, select a wash cycle that is gentle – some machines will call this a ‘woollens’ setting or maybe a ‘delicates’ setting. Using a slow and gentle wash cycle will help ensure the garment is washed free of dirt and body oils and rinsed completely of any detergents.

Use a cold or warm water wash, no hotter than 30 degrees Celsius. Hot water may damage your woollen garment but warm water will be more effective than cold at completely rinsing the detergents out. It is important to rinse the garment properly as residual detergent may deteriorate the fabric fibres.

A regular spin cycle will be fine for most knitwear, for delicate knits choose a gentle spin cycle. The more water you spin out of the garment before drying, the less likely you will be to accidentally stretch the garment during drying. This is especially true for our heavier weight jumpers such as our Outdoor jumpers and workwear.

Selecting a detergent

Use an approved liquid wool detergent and follow the directions on the bottle. We recommend using a eucalyptus based detergent such as wool wash. Please do not pour the detergent directly onto the garment as depending on the detergent it may discolour your garment. If this is the style of washing machine you have it would be better to dilute the washing liquid in some water before adding it to the garments.

Fabric Softener

It is not necessary to add fabric softener; a wool detergent will leave your garment soft and fresh.

Stain Removal

Do not bleach your garment.

If your garment has come in contact with bleach or benzoyl peroxide it will permanently stain/discolour. Some skin treatments may contain these ingredients and it is important to check this and avoid permanently damaging your scarf or jumper collar.

To remove a stain, it is best to gently soak and blot at the affected area repeatedly until the stain has removed. Try whenever possible to remove the stain as soon as it has occurred. Harsh scrubbing may damage the fibres of the yarn.

After washing instructions

Check your garment after it has finished washing for any evidence of stretching during the spin cycle. The best time to gently pull your garment back into shape is when it is freshly washed and still wet. Pulling out the sides of the garment will readjust the length and gently pulling the length of the sleeve will bring the garment back into shape.

Check that the ribs or cables of the garment are not stretched. If the ribs or cables are stretched, gently pat them back into shape.

To dry the garment, always lie the garment flat and away from direct sunlight as this can bleach out the colour. If your garment is large, hang it over several lines in the shade or use a clothes airer. Never peg or stretch your garment while wet.

Tumble Drying

Only tumble dry your garment if the care instructions allow it. Use a cool or low warm setting as high temperatures are known to damage woollens.

Never tumble dry pure Alpaca or an Alpaca blend.

If you have stretched your woollen garment accidentally, usually by hanging it to line dry after not spinning it sufficiently, it is possible to regain a bit of shape by tumble drying it on a warm setting for a short time. We label all our jumpers ‘do not tumble dry’, however each and every Outdoor jumper has been washed and tumble dried before it is pressed and tagged for sale, so with a bit of common sense you may be able to save your jumper.

Ironing

Once the garment is dry you can use a steam iron on the wool setting, iron the garment carefully.

Storage

To ensure that your garment looks better for longer we recommend that you never hang your garment. Instead store your garments flat and folded. This protects its shape and the natural elasticity of the woollen yarn.

When storing your knitwear, whether for a season or just until the next time you wear it, make sure it is completely dry to avoid mould and mildew stains.

Moths (or more specifically, their larvae) enjoy woollens almost as much as we do and it’s important to protect your knitwear from being moth eaten.

If you are storing your knitwear for a long period of time or seasonally, it is best to store them in a sealed plastic container or wrapped in plastic as moths do not like plastic.

If you are storing your garments in your wardrobe and notice moths there are a few things you can do. Firstly make sure ALL of your clothes stored in the same wardrobe are clean as moth larvae also enjoy eating dead skin cells; hair and animal dander. Vacuum any carpet in your wardrobe (and house, including other household wardrobes) thoroughly. Wipe out all shelves with household cleaner before repacking your wardrobe with clean, dry garments.

To repel moths you can use tried and true naphthalene flakes however the smell can be quite off putting and as it is a poison it might not be suitable for use in households with small children and pets. Alternatives to repel moths naturally include cedar; lavender and cloves. Try wiping out your wardrobe with cedar oil or hang cedar shavings; cloves and dried lavender sprigs in your wardrobe. If your moth problem is wide-spread it might be time to call in the pest control experts for a once-off treatment so you can safely store your woollens with peace of mind.

Hand Wash Instructions

You may choose to hand wash if you are not confident about using the washing machine on a wool or gentle cycle.

Turn garment inside out and be sure to close all buttons and zips. Turning the garment inside out helps to prevent any pilling.

Dilute an approved liquid wool detergent in warm water and immerse the garment in the water. Squeeze the water through the garment gently until you are satisfied all dirt and natural body oils have been cleansed from the garment.

Rinse in cold water several times until there isn’t any soapy water left in the garment.

Please remove all excess water by rolling in a towel. Do not wring as this may damage your garment.

Follow the after washing instructions above.